Tuesday, September 29, 2009

My first AT&T wireless bill

Well, I got my first AT&T wireless bill. (Why? We'll get to that in my upcoming post) Why am I doing a blog post about a bill? Because it came with a manual! Yeah, that's right. A manual for a bill.


We usually think a bill as simple. It just shows you what you owe and what you're paying for. But of course, leave it to the wireless carriers to complicate a simple common sense approach by adding bogus fees, charges, taxes, etc, to the point that people are simply confused that they have to pay more that what was advertised (for example, the fees/taxes/charges on my bill is around $10 already!). I'm guessing AT&T did this because they must have gotten a lot of phone calls from people demanding explanations about their bills. Of course, it would have been more logical to simply make the bill simpler, and advertise prices as they will be on the bill. But no, logic is not the way US wireless carriers work. :P

I found this to be too funny that I have to make a video. LOL.

2 comments:

chuuu said...

Wow!!! That's damn long for a manual.. and let along it's just for READING your bill. Got too many hidden costs?

Dylan said...

Nice blog. Since AT&T is sending you a manual for reading the bill, I figured I would write you a brief manual for reducing the bill, if you're interested. I work for the consumer advocacy division of the company Validas, where we electronically audit and subsequently reduce the average cell bill by 22 percent through our website, http://www.fixmycellbill.com. In other words, Validas is the wireless bodyguard protecting against frivolous and unnecessary charges that over-inflate 8 out of 10 cell bills. You can find out for free if fixmycellbill.com can modify your business or consumer plan to better suit your usage by going to the website.

For more info, check out Validas in the national news media, most recently on Fox News at http://www.myfoxtampabay.com/dpp/consumer/conlaw/lower_cell_phone_bills_072409 .

Good luck on cutting down the AT&T bills!

Dylan
Marketing, FixMyCellBill.com